Terms of Use & End-User License Agreement

This agreement is a binding contract between Star Soft (the Company) and you or the business you represent (the Customer). It governs use of the website, the customer portal and the RebootGuard software with all its components.

By installing, activating or using the software, or by creating an account on the website, you confirm that you have read and accept this agreement and that you are authorized to bind the business you represent. If you do not agree, you may not install or use the software.

• Software: RebootGuard, including the Master Console installed on the admin PC, the Client agent installed on gaming PCs, and any related updates and documentation.
• Managed device: each PC running the Client agent and managed by the Master Console.
• Plan: the purchased license type, namely Trial, Monthly, Yearly, Perpetual or Custom, each with a maximum number of managed devices.
• Activation code: the code issued to the Customer to activate the software through the license server.
• Customer portal: the Customer's area of the website for managing the account, licenses, tickets and orders.

Subject to your compliance with this agreement and payment of applicable fees, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable license to install and use the software within your venue for your internal business purposes:

• Up to the number of managed devices allowed by your plan.
• For the term of your plan: one month or one year for subscriptions, an indefinite term for a Perpetual license, or the term specified for a Trial or Custom plan.

The software is licensed, not sold. The Company reserves all rights not expressly granted.

• The software requires online activation using an activation code.
• The software periodically validates the license with the license server through time-limited leases, with a grace period that allows offline operation for a limited time. Some functions may be restricted if the grace period expires without a successful validation.
• An activation may be moved to another admin PC by submitting a transfer request in the customer portal. Requests are subject to the Company's approval, and the old activation is deactivated upon approval. Transfer limits in the Refund and Support Policy apply.
• Data sent to the license server is governed by the Privacy Policy and the Logs and Data Collection Policy.

You may not, and may not allow others to:

• Reverse engineer, decompile or disassemble the software, except to the extent expressly permitted by applicable law notwithstanding this restriction.
• Circumvent, disable or tamper with licensing or activation mechanisms, or exceed the permitted number of devices.
• Sell, resell, rent, lend, distribute the software or share activation codes without the Company's prior written permission.
• Remove any proprietary notices or trademarks from the software.
• Use the software for any unlawful activity or in violation of third-party rights.
• Use the software to develop a competing product.

• Create complete and reliable backups of PCs and data before installation and regularly afterwards.
• Test the software on your actual hardware and games before production use; the Trial plan is recommended for this purpose.
• Enable Maintenance mode before installing Windows updates, game updates, drivers or any other software you want to keep, as changes made while protection is active may be lost.
• Keep sign-in credentials and activation codes confidential and enable multi-factor authentication where available.
• Comply with the terms of game publishers and platforms and with local laws applicable to operating your venue, including business licensing and visitor data protection rules.

Star Soft is not affiliated with, sponsored or endorsed by Riot Games, Valve, Epic Games or any other game publisher. All trademarks mentioned belong to their respective owners.

We do not guarantee compatibility with third-party games or anti-cheat systems; compatibility may change with their updates without notice. We will make reasonable efforts to address compatibility reports, without any commitment to a particular result.

The software may include third-party or open-source components subject to their own licenses; the relevant notices are provided with the software or its documentation.

• Fees are due according to the plan and prices published at the time of purchase or the agreed quote.
• The Company may suspend or revoke a license for non-payment, abuse, circumvention of licensing, sharing of activation codes, or material breach of this agreement.
• Refunds and cancellations are governed by the Refund and Support Policy.

The Company may release updates, fixes or new versions, made available to customers with active licenses according to their plan terms. Some updates may be required for continued license validation or to address security vulnerabilities.

Technical support is provided under the Refund and Support Policy.

The software, the website and all related intellectual property rights remain the property of the Company or its licensors. If you send us feedback or suggestions, we may use them without any obligation to you.

To the maximum extent permitted by law, the software is provided as is and as available, without express or implied warranties, including warranties of merchantability, fitness for a particular purpose, non-infringement, error-free or uninterrupted operation. This does not affect any rights that cannot be excluded by law.

To the maximum extent permitted by law, the Company is not liable for any indirect, incidental, consequential or special damages, including loss of data, profits, revenue or business interruption, even if advised of their possibility.

In all cases, the Company's total liability shall not exceed the amounts actually paid by the Customer for the relevant license in the twelve months preceding the event giving rise to the claim. This clause does not limit liability that cannot be limited by law.

• The Company may terminate this agreement and the license immediately for material breach, or if a curable breach is not cured within 14 days of notice.
• You may terminate at any time by ceasing use and uninstalling the software, subject to the subscription and refund terms.
• Upon termination or expiry, you must stop using and uninstall the software. We recommend disabling protection before uninstalling to keep the PCs in the desired state.
• Provisions that by their nature should survive, including restrictions, intellectual property, warranty disclaimer, limitation of liability and governing law, survive termination.

• This agreement is governed by [governing law / jurisdiction], and the courts of [competent courts] have jurisdiction over any dispute arising from it, unless mandatory law provides otherwise.
• The Customer shall comply with applicable export control and sanctions laws and shall not export or use the software in violation of them.
• If any provision is held invalid, the remaining provisions remain in effect.
• Any delay by the Company in exercising a right is not a waiver of it.
• This agreement, together with the policies it references, is the entire agreement between the parties on its subject matter. In case of conflict between the Arabic and English versions, the Arabic version prevails.
• Contact: [contact email] — [Star Soft legal address].